Case Stuydy
Founded in 1993, Advacom is a strategic marketing and communications agency known for its innovative approach and client-centric solutions. With a commitment to excellence, Advacom sought to enhance its operational efficiency and streamline its IT infrastructure, focusing on monitoring, monthly updates, and reliable support.
Recognizing the need for customized solutions, the organization partnered with LinProfs to address their operational challenges. These challenges hindered their ability to maintain high standards of service delivery and responsiveness.
Migratie naar een nieuwe infrastructuur
Notified by security alerts, Advacom reached out to LinProfs to renew their infrastructure. LinProfs designed and implemented a new infrastructure based on dedicated servers and AWS and migrated all websites of their customers.
Uitgebreide monitoring
LinProfs implemented robust monitoring solutions to provide with real-time visibility into their IT infrastructure, ensuring proactive issue detection and resolution.
Regelmatige maandelijkse updates
We established a systematic process for monthly updates, ensuring that their systems and software remained up to date with the latest patches, enhancements, and security fixes.
Betrouwbare ondersteuning
LinProfs provided round-the-clock support to Advacom, offering prompt assistance and resolution for any technical queries or issues. This bolstered their ability to deliver responsible and reliable client services.
Through LinProfs’ intervention, the company experienced significant improvements in their operational efficiency and client satisfaction:
- Stabiele en veilige infrastructuur, klaar voor groei. Kosten zijn altijd belangrijk, dus de geïmplementeerde oplossing is niet alleen stabiel, maar ook kostenefficiënt.
- Verbeterde bewaking: Met realtime monitoring kreeg Advacom een beter inzicht in hun IT-infrastructuur, waardoor proactief beheer mogelijk werd en downtime tot een minimum werd beperkt.
- Tijdige updates: De implementatie van maandelijkse updates zorgde ervoor dat de systemen van Advacom veilig en geoptimaliseerd bleven, waardoor kwetsbaarheden werden verminderd en de prestaties werden verbeterd.
- Verbeterde ondersteuning: Dankzij de betrouwbare ondersteuningsservices van LinProfs kon Advacom snel reageren op de behoeften van klanten, waardoor sterkere relaties en vertrouwen ontstonden.
The collaborative effort between LinProfs and Advacom demonstrates the transformative impact of tailored solutions on operational efficiency and client satisfaction. Addressing unique challenges with precision and expertise, LinProfs enabled enhanced service delivery and exceeded expectations. This partnership underscores the strategic value of IT support in driving success and growth in the dynamic marketing and communications landscape, supporting Advacom’s innovation and industry leadership with ongoing support from LinProfs.
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