Case Stuydy
Founded in 1993, Advacom is a strategic marketing and communications agency known for its innovative approach and client-centric solutions. With a commitment to excellence, Advacom sought to enhance its operational efficiency and streamline its IT infrastructure, focusing on monitoring, monthly updates, and reliable support.
Recognizing the need for customized solutions, the organization partnered with LinProfs to address their operational challenges. These challenges hindered their ability to maintain high standards of service delivery and responsiveness.
Migración a una nueva infraestructura
Notified by security alerts, Advacom reached out to LinProfs to renew their infrastructure. LinProfs designed and implemented a new infrastructure based on dedicated servers and AWS and migrated all websites of their customers.
Control exhaustivo
LinProfs implemented robust monitoring solutions to provide with real-time visibility into their IT infrastructure, ensuring proactive issue detection and resolution.
Actualizaciones mensuales
We established a systematic process for monthly updates, ensuring that their systems and software remained up to date with the latest patches, enhancements, and security fixes.
Asistencia fiable
LinProfs provided round-the-clock support to Advacom, offering prompt assistance and resolution for any technical queries or issues. This bolstered their ability to deliver responsible and reliable client services.
Through LinProfs’ intervention, the company experienced significant improvements in their operational efficiency and client satisfaction:
- Infraestructura estable y segura, preparada para el crecimiento. Los costes siempre son importantes, por lo que la solución implantada no solo es estable, sino también rentable.
- Supervisión mejorada: Gracias a la supervisión en tiempo real, Advacom obtuvo una mejor visión de su infraestructura de TI, lo que permitió una gestión proactiva y minimizó el tiempo de inactividad.
- Actualizaciones puntuales: La implementación de actualizaciones mensuales garantizó que los sistemas de Advacom se mantuvieran seguros y optimizados, reduciendo las vulnerabilidades y mejorando el rendimiento.
- Soporte mejorado: Los fiables servicios de asistencia de LinProfs permitieron a Advacom responder con rapidez a las necesidades de los clientes, fomentando relaciones más sólidas y la confianza.
The collaborative effort between LinProfs and Advacom demonstrates the transformative impact of tailored solutions on operational efficiency and client satisfaction. Addressing unique challenges with precision and expertise, LinProfs enabled enhanced service delivery and exceeded expectations. This partnership underscores the strategic value of IT support in driving success and growth in the dynamic marketing and communications landscape, supporting Advacom’s innovation and industry leadership with ongoing support from LinProfs.
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